Customization: | Available |
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After-sales Service: | on-Site Service Available |
Certification: | CE, GMP, ISO |
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Pre-sale service
1. Support product customization, any requirements you need can be customized according to your requirements.
2. Sample test on our machine.
3. Provide business consulting and technical support, as well as a free professional packaging solution
4. Make a machine layout for customers based on customers' factories.
After-sales service
1. Manual book.
2. Videos of installation, adjusting, setting, and maintenance, are available for you.
3. Online support, or face-to-face online communications, are available.
4. The engineer overseas services, are available. The tickets, visa, traffic, living, and eating, are for customers.
5. During the warranty year, without human-being broken, we will replace a new one for you.
Zhejiang CapsulCN Machinery Co, Ltd is specialized in the research, production andrelevant service in the automatic packing machines of pharmaceutical, medical andfood industries.It is a member of National Equipment Association, High-tech Enterprise of Zhejiang Province, and the director unit of Wenzhou Private Management Economy Promotion Association.
Q: Where is your factory? How can I visit your factory?
A: Our factory is located In Rui 'an Zhejiang province. We warmly welcome you to visit our factory if you have a travel plan.
Q: How can I know your machine is designed for my product?
A: If you don't mind, you can send us samples and we will test on machines.During that time, we will take videos and clearer pictures for you. We can also show you on-line by video chatting.
Q: How about the after service and guarantee period?
A: We offer 3 years warranty since the arrival of the machine. Technical support is available 24/7. CapsulCN highly recommends that you keep all of your original packaging. This is precautionary to ensure you have what you need if the machine has to be sent in for repair. We have professional team with experienced technician to serve abroad and do the best after service to assure the machine whole life usage.